Terms and Conditions
Big long terms and conditions
If you'd rather see our shipping and retuns policy in short click here
These are the general terms and conditions of Babi Pur governing your use of the Site.
1. What you are allowed to do
1.1 purchase goods from the Shop, provided you accept the Terms of Sale, which will apply to any contract made between you and babipur.co.uk for the purchase and sale of goods from the Shop. These terms are outlined in Section 2 below;
1.2 browse the Shop using a compatible web browser. Permission to browse the Shop includes permission to make transient or cached copies of parts of the Shop to the extent that this occurs in the normal course of using your browser and that these copies are used only to facilitate current or subsequent access to the Shop by you;
1.3 print a copy of any page of the Shop; for your own personal purposes, provided you do not do any of the things set out under "What you are not allowed to do".
2. What you are not allowed to do
2.1 you may not remove or change anything on the Shop
2.2 you are not allowed to copy or use any material from the Shop for any commercial purpose, unless permission has been indicated on the Site in connection with a Creative Commons License.
2.3 you are not allowed to remove or change any copyright, trade mark or other intellectual property rights notices contained in the original material or from any material copied or printed off from the Shop.
3. Your personal information
4. Usernames and Passwords
4.1 If you want to purchase something from the Shop, we will ask you to register an account with us. During registration, you will be asked to provide your email address and password, which you can use to make a purchase;
4.3 In the event of any failure or error in the operation of a password(s), you shall cease using the password(s) and exit the Shop immediately, and notify babipur.co.uk of such failure or error.
5.1 All intellectual property rights in any material (including text, photographs and other images and sound, downloads, software, trade marks and logos) contained in these Site is either owned by babipur.co.uk or has been licensed to babipur.co.uk by the rights owner(s) so that babipur.co.uk can use this material as part of the Shop. These rights are protected by United Kingdom and international copyright and database right laws. You are only allowed to use this Shop and the material they contain as set out in these terms.
5.2 Certain parts of this Site and certain works sold through the Shop are made available under Creative Commons license(s) www.creativecommons.org. babipur.co.uk's related policies are outlined in section 4 - Creative Commons Licensing Policies.
6. Third party web sites
6.1 This Shop also contains links to other third party web sites, which are not under the control of and are not maintained by babipur.co.uk. Any such links do not constitute an endorsement by babipur.co.uk of any products or services available on such sites. babipur.co.uk provides these links for your convenience only and you use such links entirely at your own risk. We accept no responsibility for the content or use of such sites or information contained in them.
7. Suspension and termination of accounts
7.1 babipur.co.uk may suspend the operation of the Site for repair or maintenance work or in order to update or upgrade the contents or functionality of the Shop from time to time. Access to or use of the Shop or pages linked to it will be not necessarily be uninterrupted or error free;
8. shop or complaints
8.1 If you have any complaints about the Site then please address them to:
Babi Pur, Gelert House, Penamser Road, Porthmadog, Gwynedd, LL49 9NX. United Kingdom. Email: hello "at" babipur.co.uk
9. General and governing law
9.2 This Agreement constitutes the entire agreement between babipur.co.uk and you and supersedes all prior agreements, representations, statements and understandings between babipur.co.uk and you regarding the use of the Site. You agree that you have not relied upon any representation or statement not recorded in these Conditions in entering into this Agreement.
9.3 The failure of babipur.co.uk to exercise or enforce any right or provision of this Agreement or the delay by babipur.co.uk in so doing shall not constitute a waiver of such right or provision. If any provision of this Agreement is held invalid, the remainder of this Agreement shall continue in full force and effect. The section titles in this Agreement are for convenience only and have no legal or contractual effect.
9.4 These terms and conditions shall be governed and interpreted in accordance with English law, and you consent to the non-exclusive jurisdiction of the English courts in respect of any dispute arising therefrom.
II. Terms of Sale
1. The Sales Terms
Should you purchase any goods from the Shop, you will be contracting with babipur.co.uk on the terms outlined below. Please read these terms and conditions carefully.
1.1 These Terms of Sale ("Sales Terms") govern the supply of any goods you order via this Shop. Please read through the Sales Terms carefully. If you do not agree with the Sales Terms, do not order any goods from this Shop. If babipur.co.uk accepts any order for goods from you, then its agreement with you will be made on these Sales Terms.
1.2 Please note that babipur.co.uk reserves the right to amend the Sales Terms from time to time. babipur.co.uk will publish the amended Sales Terms on the Shop and any new versions of the Sales Terms will come into effect as soon as babipur.co.uk publish them on the Shop (with the exception that any orders that babipur.co.uk have already accepted from you prior to any such change will be subject to the Sales Terms in force at that point). If you use the Shop after babipur.co.uk has published the new Terms, your continued use of the Shop indicates that you agree to be bound by the new Sales Terms.
2. Availability of the goods supplied by the Shop
2.1 babipur.co.uk may terminate or suspend the supply of any goods displayed on the Shop in the event of out of stocks, for support or maintenance work, in order to update content or for any other reason. babipur.co.uk may do this at any time and without notice. Products on the Shop are normally available for despatch within 24 hours and for products with slower availability, an estimated shipment preparation time is provided in the associated product listings on the Shop.
3. Buying goods from this Shop
3.1 Pricing policy - babipur.co.uk may change the prices of the goods displayed on the Shop at any time. The prices for all the goods available on the Shop are clearly marked in their description and all items are subject to VAT at the prevailing rate. The VAT inclusive amount is included in the total price published on the site. We reserve the right to raise our prices in line with any increase in the prevailing rate of VAT. This will be shown clearly on your order. All applicable delivery charges are also displayed on the Shop. All prices are in Pounds Sterling. babipur.co.uk may make available offers and discounts using promotion codes. Only one promotion code is valid per order.
3.2 Conclusion of Contract of Sale -The information relating to babipur.co.uk's goods and relevant prices are displayed on the Shop for your information and to enable you decide whether you would like to make us an offer to purchase any such goods. When you place an order to purchase a product from babipur.co.uk, we will send you an e-mail confirming receipt of your order and containing the details of your order. Your order represents an offer to us to purchase a product which is accepted by us when we send e-mail confirmation to you that we've dispatched that product to you. That acceptance will be complete at the time we send the dispatch confirmation e-mail to you. Any products on the same order which we have not confirmed in a dispatch confirmation e-mail to have been dispatched do not form part of that contract.
3.3 Method of payment - For orders placed via the Shop, babipur.co.uk accepts Visa, Mastercard and bank Maestro cards. babipur.co.uk does not accept American Express, Diner's Club, Solo. When making your payment, it is imperative that you provide the information that babipur.co.uk specify is required, for example, cardholder's name as it is shown on the card and address exactly as it appears on the card statement. Your card will be debited when babipur.co.uk confirms that it has accepted your order. Ownership or title to the product shall not pass to you, the buyer, until babipur.co.uk has received payment in full.
If you have not received your goods within the above timeframe, please contact our customer services department by email at hello "at" babipur.co.uk . We can ship most items worldwide. Additional charges will apply for all international shipping.
3.5 Out of stocks - If any item you have chosen is unavailable, babipur.co.uk will contact you via phone or your email address and set out the options that are available to you.
3.6 Return of goods policy - We want you to be completely satisfied with your purchases. Please let us know if you are not entirely satisfied with our products or our service, so that we can rectify the situation. We try to ensure that the products are the same as our original samples, although sometimes differences do occur. Items are described and photographed as accurately as possible, but please note that sizes, colours and designs may vary. If you are not completely satisfied with any item you ordered, just return it, if possible in the original packaging (with your customer advice note) and in a re-sellable condition within 30 days of the date of receipt and we will refund your money or send you a replacement - no questions asked. We politely request that any items returned under babipur.co.uk's 30 days returns policy are in original packaging and in a re-saleable condition. We reserve the right to charge a re-stocking fee if returns items or their packaging are not in the same condition as when we despatched them to you. We are only able to replace identical products (requests for different sizes acceptable), so if you wish to order additional items it will be treated as a new order. The babipur.co.uk guarantee is in addition to your consumer rights.
When you send your item back to us, we'll process the returned item then notify you via e-mail of your refund. You can expect a refund in the same form of payment originally used for purchase within three weeks of our receiving your return however it is usually much quicker than this. Please note that the costs for returning the item to us are at your own cost.
If you are returning an item because of an error on our part or because it is damaged or defective, we will be happy to refund the delivery charges incurred in sending the item to you and we'll reimburse your costs in returning it to us.
Underwear and swimwear returns - please note that returns on such products are excluded from our general returns policy for obvious hygiene reasons. Please ensure that underwear is tried on over your own underwear. We reserve the right to refuse returns of underwear items where it is apparent that this has not been the case.
3.7 Cancellation Policy - Please note that you have a legal right to cancel your order within 14 days of the date of receipt of the goods (provided the goods are returned to us in an unused condition in the original packaging together with a copy of the receipt. By returning, packing securely and enclosing the advice note and sending it back to Babipur Ltd, Gelert House, Penamser Road, Porthmadog, Gwynedd, LL49 9NX, United Kingdom, a refund will be provided within 14 days of the date of cancellation.
3.8 Legal age - babipur.co.uk does not sell products for purchase by children. We sell children's products for purchase by adults. If you are under 18, you may use babipur.co.uk only with the involvement of a parent or guardian.
In accordance with UK law when you place an order for alcoholic beverages with babipur.co.uk from the Shop you warrant that you are at least 18 years of age and that you are legally capable of entering into binding contracts.
3.9 Vouchers & discounts - From time to time, vouchers may be issued for free delivery or for discounts on orders or products. You may only use one voucher per order. Some vouchers may only be used once per customer. Certain brands such as bumGenius and Frugi may be excluded from promotional offers and discounts will not be applied to these products. Please contact hello "at" babipur.co.uk if you have any questions about redeeming a voucher code. We are unable to accept loyalty discounts on new Frugi clothing and may require you pay any discount that has been applied at the online checkout before we can despatch your order.
3.10 Free gifts -From time to time, free products may be offered with a product or order. These free products are included as part of your order and if any part of the order is returned for a refund we reserve the right to deduct the value of the free gift from your refund if they are not returned too.
3.11 Worldwide duties and taxes - If your delivery address is outside the UK you may be required to pay import duties and taxes when your Babi Pur order reaches your country. These and any additional customs and clearance charges are your responsibility and will not be paid for by Babi Pur.
3.12 babipur.co.uk Gift Voucher Terms
3.13 Klarna. In cooperation with Klarna Bank AB (publ), Sveavägen 46, 111 34 Stockholm, Sweden, we offer you the following payment options. Payment is to be made to Klarna:
Pay in 3
Further information and Klarna’s user terms you can find here. General information on Klarna can be found here. Your personal data is handled in accordance with applicable data protection law and in accordance with the information in Klarnas privacy statement.
1.babipur.co.uk gift vouchers can be used to purchase goods online at babipur.co.uk or over the phone.
2. Gift vouchers and unused portions of gift vouchers expire two years from the date of issuance.
3. babipur.co.uk gift vouchers can only be used once.
4. The total value of the gift voucher will be applied against the total order including VAT. If the goods purchased online total less than the value of the gift voucher, the remaining balance cannot be carried over or used on future purchases. If your order exceeds the amount of your gift voucher, you must pay for the balance with an approved credit card, debit card or by cheque.
5. Promotional offers, coupons and discounts may not be applied toward the purchase of a babipur.co.uk gift voucher.
6. When redeeming gift vouchers online or over the phone you will be required to provide the voucher number printed on the gift voucher. You may also be required to provide additional evidence of the voucher itself, which may include you needing to post the voucher to Babi Pur as part of the redemption process.
7. If you have to return goods for credit originally purchased online using gift voucher(s), then in most instances you will receive another voucher code to use on a future purchase.
8. The cash value of a gift voucher is 0.001p.
9. Gift vouchers cannot be used to purchase other gift vouchers.
10. babipur.co.uk is not responsible for lost or stolen gift vouchers.
11. No VAT is charged when buying a gift voucher; however, purchases paid for with a gift voucher will be charged applicable VAT.
12. Gift vouchers given away for promotional purposes may not be used in conjunction with other offer or promotion codes
1. Collection of Information
In order to buy products from the Shop, you must provide certain personal details in order to complete your transaction. During registration you are required to give information including your e-mail address. In addition, you may choose to provide babipur.co.uk with additional information about yourself.
Based on what you tell us about yourself and where we think it is relevant, we may contact you to provide information about babipur.co.uk and our products and services, but you may tell us at any time not to do this by following the unsubscribe instructions in any email we send you.
Where you request information from us, babipur.co.uk or one of our approved partners will contact you to provide you with the requested information.
2. How We Use The Information That We Gather
babipur.co.uk use information obtained from Site users as stated in this Policy and to enhance users' experiences on the Site. babipur.co.uk does not rent, sell, or share personal information about you with other people or non-affiliated companies except to provide products or services you have requested, when we have your permission, or under the following circumstances:
We respond to subpoenas, court orders, or legal process, or to establish or exercise our legal rights or defend against legal claims.
In our effort to provide you with services customised to your interests, we use "cookies" to assist in the collection of information. A cookie is a small data file containing information that is sent to your browser from a web server and stored on your computer's hard drive.
Tracking information such as cookies is also used to create aggregate reports on user demographics and traffic patterns on the Site, and may be provided to our partners. We also collect IP (Internet Protocol) addresses to analyse trends, administer the Site, track a user's movement, and gather broad demographic information for aggregate use.
Payments are handled through thrid party platforms such as SagePay and Paypal. We do not hold your payment information.
7. Correction/Updating Personal Information
If you have registered to purchase from the Shop and would like to change your details, please email hello "at" babipur.co.uk Keep in mind, however, that there will be residual information that will remain within babipur.co.uk's databases, access logs, and other records, which may or may not contain such personally identifiable information.
You may also opt out of receiving our newsletters and/or promotional information from babipur.co.uk and/or from third parties affiliated with babipur.co.uk at any time. If you receive unwanted emails from babipur.co.uk, you can opt-out by following the instructions and links on the bottom of emails from babipur.co.uk.
IV. Social media giveaways
Giveaways are open to all customers unless otherwise stated. Prizes will be stated within each giveaway
The start time and end time will be stated within each giveaway post
Winners are chosen at random unless otherwise stated and winners will be notified within 7 days of the competiion end time
If a winner has not replied within one week of being notified, Babipur will be entitled to select another winner
There is no cash or other alternative for prizes
In the event of unforeseen circumstances Babipur reserves the right to provide an alternative prize of equal or greater value to the offered giveaway prize
Prizes are non-transferable
The winner's name may be published on our news and social media pages and will be ask to contact Babipur to claim their prize
Babipur accepts no responsibility for any damage, loss, liabilities, injury or disappointment incurred or suffered by you as a result of entering the prize draw or accepting the prize
V. Social media image useage rights
If you engage with our social media accounts via Twitter, Instagram, Facebook or other social media channels, we might ask if we are able to use your imagery across the Babipur website and Social Media. By replying to Babipur and providing your permission, you represent and warrant that you own the image and there are no other entities with ownership claims over it. You grant Babipur a non-exclusive and non-revocable commercial right to reproduce the image in any form (including, but not limited to, video, internet posting, reproduction, display, email, publication, and distribution), through our own services throughout the world in any medium now known or later developed and without restriction or limitation. You agree that your image may be used by Babipur either alone or in conjunction with sketches, cartoons, captions, films, art work, textural matter or other photographs. While Babipur will make reasonable efforts to give you credit for your photo in some form such as a tag, you agree that such credit is not mandatory and your permission for us to use your image is not contingent upon such credit being given. You waive any right to inspect and/or approve the finished work incorporating the image or the advertising copy that may be used in connection therewith or the use of which said finished work may be applied. Further, you waive any claims to royalties with regards to your image or our finished work. Last, you agree that if any provision, or any portion of any provision, contained herein is determined to be invalid under any statute or rule of law, then it shall, to that extent alone, be deemed omitted, and the remainder of this Permission to Use Image Agreement shall remain in full force and effect. If you don’t agree to these terms, we completely understand and no further action is required.
If you share an image with us as a condition of entry to a Babipur compeition/giveaway you are agreeing to these social media useage rights. Please be aware that competitions/giveaways attract large numbers of entries and so credits for photos are often not provided. By entering a Babipur competition/giveaway with the use of a specific hashtag on publicly visible social media such as Facebook, Instagram or Twitter you grant Babipur commercial right to reproduce the image in any form.
We are truly honoured to see Babipur as a part of your page/feed and we love seeing your photos. Thanks for sharing and if you have any questions please contact us.